The Wireless Fire Alarm Company Ltd
About
Commercial and residential installations
Reviews from Google
4.7
Olivia Ranson
Jan 2026
5Eriglen, with WLS, was fantastic today and genuinely went above and beyond. He was originally attending for what we believed to be an access-control issue with an automatic door, but he quickly and confidently diagnosed that the real problem was faulty electrical wiring. Not only did he clearly explain what was wrong, he resolved the issue efficiently and to a very high standard — well outside the original scope of the job. His problem-solving skills, technical knowledge and calm, professional manner were extremely reassuring. I wouldn’t hesitate to recommend WLS. Exceptional service and a great example of someone who takes real pride in their work.
A B.
Nov 2025
5Louis was professional, smiling, competent, and pleasant to deal with. We will ask for him again. Thanks for all of your recommendations and Merry Christmas!
katerina maidment
Aug 2025
4Sam Gibson in the office is fantastic. It was a big job and, inevitably, there were a few issues along the way but Sam sorted everything out quickly and efficiently.
Owner's reply
Hi Katerina, thank you for your review. Please do not hesitate to get back in touch if there is anything else we can help with.
Roy Sutherland
Jul 2025
5Rachel Sweeney
Feb 2025
5Glad I've switched to WLS for helping with my security system, quick to fix on callout and gave me more control than the last company so I can do minor changes myself. Very happy with them!
Owner's reply
Hi Rachel, great to hear your feedback. Please do not hesitate to get back in touch should you need any help in the future!
Blossom Time Montessori Nursery
Jan 2025
5We recently contracted WLS to enhance the security features at our nursery entrance, and we could not be happier with the entire experience. From start to finish, the team demonstrated an impressive level of professionalism. Steve, who did the site visit, handled all the paperwork and organised the work, was fantastic; extremely efficient, communicative, and meticulous about sticking to proposed deadlines and timelines. The engineers, Zack and Marek, were an absolute dream to work with. Despite the often-hectic nature of nursery drop offs and pick ups, they remained respectful, calm, and accommodating. They patiently answered all our questions, explained the process clearly, and walked us through how everything would work once the installation was complete. Sam, who oversaw the logistics of operation, also took the time to check in with us afterward to ensure we were satisfied and everything had gone smoothly. We highly recommend WLS to anyone considering similar work. It has been one of the best contractor experiences we have had, and we are grateful to the team for making this project stress free and successful. Thank you!
Chris Morley
Jan 2025
5WLS fitted a new gate at Surrey Quays Shopping Centre there team was brilliant finished the job on time with no problems and left the site clean and tidy
Owner's reply
Hi Chris, great to hear the positive feedback! Please do not hesitate to get in touch should you need anything else down the line. All the best and have a lovely weekend, Elliott
terry Mullervy
Dec 2024
5The company responded very quickly to my request . The engineer diagnosed our intercom problem and was able to repair what we feared would require a whole new system, saving us substantial amount of time and money. Look no further than WLS for your intercom needs.
Owner's reply
Hi Terry, thank you for your review. We are glad to hear that we could help. Please do get in touch should any of your other fire or security systems need attention.
George Ewen
Sept 2024
5Just had full burglar and fire alarm service and maintenance at home. Engineer arrived on time (to the minute). He changed every battery, tested every sensor and rearranged one sensor to ensure that it worked perfectly. All done within an hour. He also walked me through how to use the various different system modes. Very user friendly. Full marks.
Catherine Kenny
Mar 2024
5We contacted WLS for a quote to replace a worn out audio entry keypad. Not only was the WLS advisor Steven L friendly and quick to reply to our queries, but he also came down to our office free of charge to check our set-up to make sure that he could provide an accurate quotation. No other supplier we contacted offered this level of customer service, and I was very impressed!
Owner's reply
Hi Catherine, thank you for your lovely review. I know Steven was really glad that he could be of service. Please do not hesitate to get back in touch should you need any more help moving forward!
Reviews pulled from Google Maps. We display them as posted by Google users.
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