Raven Wales Ltd t/a Raven Fire and Security

• Stuart Roberts

  Jan 2026

  5

  Very efficient. Great price. Excellent staff. Highly recommended

  Owner's reply

  Hi Stuart, thank you very much for taking the time to leave such a great review. We really appreciate your kind words about our pricing, efficiency, and team. It was a pleasure working with you, and we look forward to helping you in the future with any security system work, alarms, CCTV, or general electrical needs. Thanks again for the recommendation!

• Sharon

  Sept 2025

  4

  First night .new owners.lets hope it goes well for them. Good luck. I say from last owners that to respect those that do not smoke tgey ask the customer one not to stand at door way smoking or cigarettes. One not good look. Or and good for customer that have breathing issues...as last owners let smoking happen inside..but other than that nice place. Happy faces all around

  Owner's reply

  Hi Sharon, thank you for your review. We just wanted to clarify that we are Raven Fire & Security, and this review appears to be intended for The Raven Café & Bar, rather than our business. That said, if you ever need any security system work, fire Alarms, CCTV, or general electrical services in the future, please don’t hesitate to get in touch with us. We’d be more than happy to help. Kind regards, Raven Fire & Security

• roy kendrick

  Jul 2025

  5

  Raven came and fixed my faulty camera's Paul the engineer who called was very professional and answered all my questions, he fixed the fault in no time and I was back up and running again The service I got from them was second to none ,from the first phone contact to the home visit I knew I was in good hands , thanks again Raven

  Owner's reply

  Hi Roy, Thank you so much for your kind words and 5-star review! We're thrilled to hear that Paul was able to get everything sorted quickly and professionally. It means a lot to know you felt in good hands from start to finish. We truly appreciate your support and look forward to helping you again if needed in the future. Best regards, The Raven Fire & Security Team

• Steven Hurst

  Mar 2025

  1

  They don’t reply at the quote stage so how can they be trusted to respond in warranty/aftersales. Shame on you

  Owner's reply

  Hi Steven, Thank you for your feedback, and we're genuinely sorry to hear about your experience. We always aim to respond promptly during the quote stage and throughout our customer journey, including aftersales support. If we missed your second inquiry, we sincerely apologize — that’s not the level of service we strive for. We’d really like the opportunity to make this right. Please feel free to reach out to us directly at 01745 888000, and we’ll ensure your request is prioritized. Best regards, The Raven Team

• Central Garage

  Feb 2025

  5

  Excellent service as usual, prompt and reliable, we have used these for many years now and they have always given us a fantastic service, Many thanks Ronnie and the team at Central Garage

  Owner's reply

  “Thank you, Ronnie and the team at Central Garage, for your kind words and continued support! It’s always a pleasure working with you, and we truly appreciate your loyalty over the years. We’re glad to hear you’re happy with our service, and we look forward to continuing to support you with the Alarms and CCTV in the future. Many thanks from all of us at Raven Fire and Security.

• Dina

  Jun 2024

  5

  Great service, very fast and efficient. Friendly team. I would definitely recommend to other customers

  Owner's reply

  Hi Dina, Thank you so much for your lovely review! We're really glad to hear you found our service fast, efficient, and friendly. Your recommendation truly means a lot to us. If you ever need anything in the future, don’t hesitate to get in touch. Best regards, The Raven Fire & Security Team

• Fred Smith

  Dec 2023

  5

  1st class service

  Owner's reply

  Hi Fred, Thank you for the great review! We're delighted you were happy with the service and really appreciate your support. Best regards, The Raven Fire & Security Team

• Michelle Lea

  Oct 2023

  5

  This company are so professional. They came and fitted cameras all round my house also an alarm everything is perfect and top quality. Also felt very comfortable with the professional gentleman at my house . If you’re thinking of getting cameras etc please go ahead and do it you won’t be disappointed.

  Owner's reply

  Thank you for the 5 Star review Michelle, we do appreciate your feedback, it was a pleasure to help you by protecting your home with our professional security systems, CCTV, video doorbell and wireless alarm system, we look forward to working with you in the future.

• Alexis Powell

  Aug 2023

  5

  After being let down from numerous companies, Raven Fire & Security came straight to our Factory to fix any concerns we had. Gary the engineer is extremely helpful and is a credit! Paul is also extremely helpful.

  Owner's reply

  Hi Alexis, Thank you so much for your kind words and 5-star review! We're really pleased we could step in and support you after previous letdowns. It's great to hear Gary and Paul made such a positive impression — we’ll be sure to pass your feedback on to them. We truly appreciate your recognition of our team's responsiveness and professionalism. If you ever need anything in the future, we're just a call away! Best regards, The Raven Fire & Security Team

• Brian Dewhurst

  Aug 2023

  5

  Raven Fire & Security fitted a video security system to our house today, and their service was first class. I highly recommend them for this kind of installation and know that we will engage them in the future for other electrical installations as required.

  Owner's reply

  Thank you Brian, it was a pleasure to meet you all , we are sure the CCTV system will provide peace of mind to help secure your home and family, we look forward working to with you in the future. CCTV-Video Doorbells-Alarms-Locks-Automated Gate Systems - Fire Alarms-Security Lighting- Electrical work.

Reviews pulled from Google Maps. We display them as posted by Google users.